Privacy Policy
At CNSNAP BEST (accessible from https://cnsnap.best), the privacy of our visitors and clients is one of our top priorities. This Privacy Policy document outlines the types of personal information that is collected and recorded by CNSNAP BEST and how we use it.
By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
In order to provide our reverse purchasing and logistics services, we collect several types of information:
- Personal Identification Information: This includes your name, email address, phone number, and physical shipping address.
- Order Details: Information regarding the products you wish to purchase from Chinese platforms (such as Taobao, JD.com, and 1688), including product links, descriptions, and quantities.
- Payment Information: We use secure third-party payment processors. While we do not store your full credit card details on our servers, we collect information related to the transaction status and billing address.
- Log Data: Information that your browser sends whenever you visit our website, such as your IP address, browser type, and the pages you visit.
How We Use Your Information
We use the collected information in various ways, including to:
- Provide, operate, and maintain our purchasing agent services.
- Process your orders, verify payments, and coordinate with suppliers in China.
- Manage international shipping, including customs declarations and logistics optimization.
- Communicate with you regarding order status, quality inspection results, and customer support inquiries.
- Improve and personalize your experience on our platform.
- Analyze market trends to provide better sourcing advice.
- Prevent fraudulent transactions and ensure the security of our platform.
Sharing of Information
We do not sell or trade your personal information to third parties. However, we share necessary data with trusted partners to fulfill our services:
- Suppliers and E-commerce Platforms: Sharing order details to facilitate the purchase of goods.
- Logistics Providers: Sharing your shipping address and contact details with international couriers (e.g., DHL, FedEx, UPS) to deliver your packages.
- Payment Processors: Sharing transaction data to facilitate secure payments.
- Legal Compliance: We may disclose information if required by law or to protect the rights and safety of CNSNAP BEST and our users.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use encryption protocols and secure servers to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.
Cookies and Web Beacons
CNSNAP BEST uses cookies to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Your Data Protection Rights
We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.